Returns & Exchanges
We want you to love your fit, which is why we offer a 30-day return policy on all unworn headwear with original tags attached. If your hat doesn't feel or look exactly how you expected, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the unworn hat in its original shipping box or a sturdy equivalent to ensure the crown and brim are not crushed during transit.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the hat for original condition, we will process your refund or ship your new size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing